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We are a dynamic search and select consultancy and have specialized in recruiting and training employees for businesses across multiple industries. 

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0124-4386838

Managed Services- Technical Analyst

Experience: Minimum 5 years

Qualification: Any Bachelor Degree

Work Location: Bangalore

ROLE –

Organization is looking for a technical analyst to manage the technical aspects of its Managed Services portfolio to be based out of Bangalore, India.

 

KEY RESPONSBILITIES –

  • Fully accountable for providing technical support for the recurring revenue products.
  • Proactively finding ways to increase managed services traffic which may include recommending & taking initiative to implement any technical improvements.
  • Performing daily traffic analysis and proactively taking necessary steps for continuous improvements such as, improving call corrections rates for SC/SCA.
  • Generating daily/weekly reports and distributing to stakeholders.
 

KEY QUALIFICATIONS –

  • Minimum 5 years of extensive technical experience with mobile/telecom carrier services.
  • Expertise in analyzing and identifying opportunities for revenue growth.
  • Business savvy and strong individual contributor who can drive results through cross-functional team efforts.
  • Comfortable in holding others accountable to execute on new directions and initiatives.
  • Very strong teaming and collaborative skills with the ability to work with cross-functional teams and make decisions with incomplete information. 
  • Experience working in a multi-national company having managed services and operational responsibility for a global product portfolio.
  • Bachelor degree in Computer Science/Telecom Engineering/Systems Engineering

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