Effective communication is the backbone to the success of any team. How do you ensure that you have good communication at your workplace? Here are five essential tips to guide you on improving communication in the workplace.
Effective communication in the workplace is one of the most important aspects that help establish a strong team relationship while ensuring that projects are done well. Good communication enables everyone in the team to feel heard and understood. As a result, the company benefits as employees feel like they belong, enjoying the benefits of a positive and encouraging environment. Consequently, communication doesn’t just make people feel good; it shows results.
A recent Watson Wyatt study revealed that institutions where team members have effective communication strategies experience a 50% lower turnover rate compared to other companies.
Conversely, poor communication skills within a company yield the opposite results. If there are no mechanisms in place for a follow-through, ideas are most likely to fall flat. The team will feel often misunderstood and unacknowledged, and the general mood of the workers changes for the worse. As the team’s morale declines, so will their productivity.
It is no brainer that we all struggle with communication from time to time, which often leads to frustrations. However, the leadership sets the tone for the business, establishing a communication culture that would eventually run deep into their employees’ minds. Developing that culture might prove to be a daunting task, but not an impossible one, more so if you take the lead.
Promote your team spirit by taking into consideration our five surefire strategies to improve communication in the workplace:
1. Make the workplace communication friendly
One of the most important benefits of effective workplace communication is that it makes employees more comfortable. Your first role as a manager is to make the workplace communication friendly. Whenever you hire new talent, they may not be aware of the right ways of communication, meaning they may never speak their minds, share their ideas, or even become comfortable at the workplace.
Making the workplace communication friendly starts with top management. You should encourage team members always to be free with each other (and to the management as well). Show them that their opinions do matter, and don’t be quick to criticize their ideas or whatever they bring to your attention, but instead talk it through with them.
Encourage team members to always be inquisitive if at all, there’s something that they would like clarification on, and prove to them that they are not alone. Having an open-door policy reminds your employees that you are always there for them and that they can approach you with any issues on their minds.
2. Have regular check-ins
It may prove a little challenging to have employees discuss personal issues with the rest of the group, so it would be best to organize regular one-on-ones with them. You can set up weekly or monthly meetings with each employee to understand if there’s anything troubling them, any new ideas that they would like to share, among many others.
These regular 1:1 meetings create a safe space for direct conversations between managers and employees.
Furthermore, if you are running a bigger team, it would be advisable to have departmental heads do the regular one-on-ones with their team members. They will thereafter remit the information to you for possible action. These leaders can also have regular departmental check-ins to understand any issues that might affect their productivity and personal life.
Managers can also use these check-ins to keep their employees in the loop on the company’s latest updates. At times, most employees keep disconnected if they’re not aware of any major changes and decisions affecting the company.
For instance, one study revealed that approximately 25% of employees that quit their jobs did so because they felt they were kept in the dark and had no clue what’s going on within the company. The same study also brings into light other surprising statistics such as:
- 4 out of 5 employees would appreciate it more if there was regular communication from their management regarding the progress of the company.
- 90% of those interviewed would prefer to hear bad news from their bosses rather than no news at all.
3. Take advantage of tools that improve communication.
To improve effective communication in the workplace, you ought to have in place the right strategy. This needs you to start with the proper communication channels. We all have our preferred mediums of communication outside work, but as a leader, you need to come up with a centralized system.
Effective communication is not all about getting the message shared but also ensuring that everyone understands it. With a standardized medium of communication for work-related matters, everyone gets undivided attention, and no ideas go down the drain.
4. Ask for and give feedback.
The majority of employees are unsure of how they are performing in their role. This poses a huge risk towards productivity as team members won’t know what they’re doing right, wrong, or if at all, they’re hitting the objectives/ goals. As a manager, you ought to introduce a culture of giving feedback to and from the employees. Doing so raises their self-confidence and also boosting their approach towards direct communication.
5. Set aside time for non-work related discussions
Humans are social beings, and if you take this away from them, they will become dull ‒ which translates to low productivity and ineffective communication with team members. Whenever you engage with your employees, it shouldn’t always be about work: ask them about their personal lives – their favorite food, hobbies, discuss current events, etc.
Once you introduce this sort of culture, you’ll notice that open communication becomes much easier, and people become freer with each other at the workplace.
Improving communication in the workplace is one of the most important steps a successful team takes to create a more collaborative and cohesive environment. Increase employee loyalty and productivity by reaching out to Mindsoft India to help train them on how to boost their interpersonal skills.